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MICRO DATA CENTRE is an IT Services Company that was started in 2010 because we are        `             passionate about our :


It seems that our idea was a success, because our business has grown continuously in recent years.

The content we provide will grow our business and give us an competitive edge by providing support and services that makes our clients feel at ease and confident so they can focus on their key business activities.

INFORMATION ACT

MICRO DATA CENTRE IT SERVICE PROVIDER

PROMOTION OF ACCESS TO INFORMATION ACT SECTION 51 MANUAL

INTRODUCTION

This Manual is published in terms of Section 51 of the Promotion of Access to Information Act, 2000 (Act No. 2 of 2000) (“the Act”). The Act gives effect to the provisions of Section 32 of the Constitution, which provides for the right of access to information held by the State and to information held by another person that is required for the exercise and / or protection of any right.

The reference to any information in addition to that specifically required in terms of Section 51 of the Act does not create any right or entitlement (contractual or otherwise) to receive such information, other than in terms of the Act.

1. MICRO DATA CENTRE OVERVIEW

MICRO DATA CENTRE trading as MDC-IT conducts business as an independent IT support company.

MICRO DATA CENTRE supports the constitutional right of access to information and we are committed to provide you access to our records in accordance with the provisions of the Act, the confidentiality we owe third parties and the principles of South African law.

2. AVAILABILITY OF THIS MANUAL

A copy of this Manual is available on our website (www.mdc-it.co.za/popia.html) or by sending a request for a copy to the Information Officer by email. The Manual may also be obtained from the South African Human Rights Commission (“SAHRC”) at the addresses set out below or from the Government Printers. This Manual will be updated from time to time, as and when required.

3. HOW TO REQUEST ACCESS TO RECORDS HELD BY MICRO DATA CENTRE

Requests for access to records held by Micro Data Centre must be made on the request forms that are available from our website and office, from the SAHRC website (www.sahrc.org.za) or the Department of Justice and Constitutional Development (www.doj.gov.za) (under “regulations”).

Requests for access to records must be made to our Information Officer at the address, fax number or electronic mail address provided for below.

The requester must provide sufficient detail on the request form to enable the Information Officer to identify the record and the requester. The  requester should also indicate which form of access is required and indicate if he or she wishes to be informed in any other manner and state the necessary particulars to be so informed.

The requester must identify the right that he or she is seeking to exercise or protect and provide an explanation of why the requested record is required for the exercise or protection of that right.

If a request is made on behalf of a person, the requester must then submit proof of the capacity in which the requester is making the request to the satisfaction of the Information Officer of Micro Data Centre.

The standard form that must be used for the making of requests can be accessed from www.mdc-it.co.za popia_request_form.pdf Not using this form could cause your request to be refused (if you do not provide sufficient information or otherwise) or delayed.

Kindly note that all requests to Micro Data Centre will be evaluated and considered in accordance with the Act. Publication of this manual and describing the categories and subject matter of information held by Micro Data Centre does not give rise to any rights (in contract or otherwise) to access such information or records except in terms of the Act.

4. CONTACT DETAILS

Name of Private Body: Micro Data centre cc

Designated Information Officer: Gavin van Vuuren

Email address of Information Officer: info@mdc-it.co.za

Postal address: PO Box 75838, Gardenview, 2047, Bedfordview, South Africa

Phone number: 020 007 3549

Fax number:

5. HOW TO ACCESS THE GUIDE AS DESCRIBED IN SECTION 10 OF THE ACT

The Guide described in Section 10 of the Act is due in August 2003. From that date it will be available from the South African Human Rights Commission.

Please direct any queries to:

The South African Human Rights Commission:

PAIA Unit

The Research and Documentation Department

Postal address: Private Bag 2700

Houghton 2041

Telephone: +27 11 484-8300

Fax: +27 11 484-0582

Website: www.sahrc.org.za

E-mail: paia@sahrc.org.za

 6. VOLUNTARY DISCLOSURE

Micro Data Centre has not published a notice in terms of Section 52(2) of the Act, however, it should be noted that the information relating to Micro Data Centre cc and its services is freely available on Micro Data Centre’s website. Certain other information relating to Micro Data centre is also made available on such website from time to time.

Further information in the form of marketing brochures, advertising material and other public communication is made available from time to time.

7. RECORDS AVAILABLE IN TERMS OF ANY OTHER LEGISLATION

Information is available in terms of the following legislation to the persons or entities specified in such legislation:

8. RECORDS HELD BY MICRO DATA CENTRE

Micro Data Centre maintains records on the following categories and subject matters. However, please note that recording a category or subject matter in this Manual does not imply that a request for access to such records would be honoured. All requests for access will be evaluated on a case by case basis in accordance with the provisions of the Act.

8.1 INTERNAL RECORDS

The following are records pertaining to Micro Data Centre’s divisions, subsidiary and associated companies:

8.2 PERSONNEL RECORDS

Personnel refers to any person who works for or provides services to or on behalf of Micro Data Centre cc. and receives or is entitled to receive any remuneration and any other person who assists in carrying out or conducting the business of Micro Data Centre. This includes, without limitation, directors, executive directors, non-executive directors, all permanent, temporary and part-time staff as well as contract workers. Personnel records include the following:

8.3 CUSTOMER RECORDS

Please be aware that Micro Data Centre cc. is very concerned about protecting the confidential information of its customers.

Please motivate any request for customer information very carefully, having regard to Sections 63 to 67 of the Act.

Customer information includes the following:

8.4 TECHNICAL RECORDS

Technical records generated by, or within Micro Data Centre pertaining to customers.


8.5 OTHER PARTIES

Records are kept in respect of other parties, including without limitation contractors, suppliers, joint ventures, service providers and general market conditions. In addition, such other parties may possess records, which can be said to belong to Micro Data Centre. The following records fall under this category:


Personnel, customer or Micro Data Centre records which are held by another party as opposed to being held by Micro Data Centre. And records held by Micro Data Centre pertaining to other parties, including financial records, correspondence, contractual records, electronic mail, logs, cached information, records provided by the other party, and records third parties have provided about the contractors/suppliers or customer.

8.6 OTHER RECORDS

Further records are held including:

Information relating to Micro Data Centre’s own commercial activities; and research carried out on behalf of a client by Micro Data Centre or commissioned from a third party for a customer.

Research information belonging to Micro Data Centre, whether carried out itself or commissioned from a third party.

MICRO DATA CENTRE PRIVACY POLICY

1 Purpose

This Policy sets out the manner in which Micro Data Centre cc (“MDC-IT”) handles personal information submitted by or collected from you whilst visiting the MDC-IT website(s).

2. Definitions

“personal information” is as defined in the Promotion of Access to Information Act No 2 of 2000 (“POPIA”)

“user” means any person accessing any part of the web site

3. Status

This Privacy Policy forms part of the Terms and Conditions of Use of this website. Continued use of this website means you agree to the provisions of this Policy and are bound by them.

4. Collection of personal data

We collect only what is necessary and use it only for the purpose for which it is required.

We will neither sell your personal information to anyone nor otherwise dispose of it to a third party otherwise than as set out in the policy. We will not attempt to obtain your permission to do so by deceptive means.

If we do not need it anymore, we will delete any personal information held.

We neither store nor retain any credit card information.

5. Email communications

When you send us personally identifying information in an e-mail, we use the information you provide only to help us gather the information you might request. In an effort to respond to your request, information you submit may be viewed by various people within Micro Data Centre. Once received, the information to your e-mail is protected in accordance with this Policy.

6. Collection of anonymous data

In order to provide the best possible and most relevant service, we may use standard technology to collect information about the use of this site. This technology is not able to identify individual users but simply allows this web site to collect statistics.

In order to do this we use cookies. A cookie is a small file that is placed on your hard drive in order to keep a record of your interaction with this web site and will log:

The Internet protocol (IP) address from which you access our website. An IP address is the unique number that is automatically assigned to the computer you are using whenever you are surfing the web.

The type of browser (such as Edge, Chrome or Mozilla) and operating system (such as Windows 10,11 or MacOS) used to access our site.

The date and time when the website is accessed, for the purpose of traffic and statistical monitoring.

The pages visited, for the purpose of improving the usefulness of our website by providing helpful links and removing pages that are not read.

If you do not wish cookies to be employed it is possible to alter the manner in which your browser handles cookies. Please note that, if this is done, certain services on this web site may not be available.

7. Access to personal data

If you believe that your personal data which we may have is outdated or incorrect please ask us to correct‐ please use our contact page. Please provide us with all the information we need to make the correction.

You can also request access to any relevant personal data held by the web site owner as laid out in the Promotion of Access to Information Act 2 of 2000 (“PROATIA”) and where such access is necessary for you to exercise and/or protect any of your rights. We think that it will probably be simpler for you to just send us an e-mail asking for the information you need.

8. Links to other web sites

We have no control over and accept no responsibility for the privacy practices of any third party sites to which hyperlinks may have been provided and we strongly recommend that you review the privacy policy of any site you visit before using it further.

9. Security

While reasonable measures are taken to ensure the security and integrity of information submitted to this site, we may not be held liable for any loss or other damage sustained by a user or users as a result of the intentional or accidental release of information by an employee of the web site owner or any third party.

Users and/or subscribers are prohibited from releasing their username and/or password to any other person.

10. Children’s privacy

This is a child-friendly web site: Micro Data Centre takes into account the privacy and well-being of children when they are online.

11. Queries

If you have any queries about this Privacy Policy please contact us.

Last updated: Jan 2021